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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Esther Hoffman

Esther Hoffman

October 13, 2026

5  out of  5
rating by Esther Hoffman
"I've been with Iris Lopez State Farm for approximately 35+ years. Their service is excellent, I am treated as if I were family. They are all
Professional, speak with kindness and make sure that everything was double checked to avoid any error. Honestly, I used another State Farm (don't remember why) but it was the worst mistake ever. That lasted 1 cycle and went back to the professionals I had been dealing with for years! They treat their customers From my perspective, as close friends or family while maintaining their professionalism. 10⭐️"
We responded:
"Thank you, Esther! Your trust and loyalty mean more to us than we can say. I’m honored to be your State Farm agent, and as a team, we’re grateful that our office has felt like family while still providing the professionalism and attention you expect. Thank you for choosing our office and allowing us to serve your insurance needs through the years."
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Miguel Vazquez

October 13, 2026

5  out of  5
rating by Miguel Vazquez
"Muy bien"
We responded:
"¡Muchas gracias por las 5 estrellas! Nos alegra saber que tuvo una buena experiencia con la oficina de Iris Lopez, Agente de State Farm. Apreciamos mucho su confianza."
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Fraser Roofing

October 8, 2026

5  out of  5
rating by Fraser Roofing
"I have been a State Farm customer for many years and have coverage on 5 different vehicles. Sometimes I forget about a payment or need specific help about questions I have about my insurance. Insurance companies are notoriously difficult to deal with in general and gain a bad reputation. With these people the experience is super friendly and welcoming. I want to thank Elizabeth Gordon at Iris Lopez State Farm for always being a warm and friendly advisor and always a pleasure to deal with, for years. The service and personal attention is top rate. If you don't want to feel like just some policy number in a computer, I highly recommend them."
We responded:
"We truly appreciate your loyalty over the years and the trust you’ve placed in our office with your insurance needs. Thank you for recognizing the service Elizabeth provides and for recommending Iris Lopez, State Farm Agent, and our team."
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Alberto Diaz

October 7, 2026

5  out of  5
rating by Alberto Diaz
"I’m very happy with the service that I get from them I always deal with Elizabeth and she take me very good with a lot of passion."
We responded:
"Alberto, we’re grateful for your review and so happy to know you’re pleased with the service you received. Providing personalized attention is very important to our office, and we truly appreciate the trust you place in us for your insurance needs."
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Mario Hernandez

October 6, 2026

5  out of  5
rating by Mario Hernandez
"I really appreciate the personal attention that I’ve received from this office. My daughter was recently in a car accident out of the state. She was on the side of the road not knowing what
To do and we felt helpless being in Miami. Iris provided some guidance and helped us find a body shop in Kansas City.

She was also extremely helpful in meeting with me before I retired. I was able to roll over retirement savings and I have been happy with that as well."
We responded:
"Mario, thank you for taking the time to share your review. I was glad to help with your daughter’s accident and provide some guidance during such a stressful moment, especially with her being so far from home. I’m also grateful you trusted me to assist as you prepared for retirement. We’re here for you and your family anytime you need us."
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JD Woodard

September 30, 2026

5  out of  5
rating by JD Woodard
"I had a wonderful experience with Rosa Reyes working on my new policy. She was very pleasant to work with and extremely professional. I strongly recommend working with her on your next policy."
We responded:
"Hello JD,
We’re glad Rosa made your new policy experience such a positive one. Thank you for trusting Iris Lopez, State Farm Agent, and our team with your insurance needs. We look forward to continuing to be here for you and helping with anything you may need in the future."
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Mercedes Villaverde

September 29, 2026

5  out of  5
rating by Mercedes Villaverde
"Service has been delivered by Elizabeth Gordon and Briana Lovo mainly."
We responded:
"Mercedes, We’re grateful to know Elizabeth and Briana have been there to assist you. It means a lot that you’ve trusted our team members with your insurance needs, and we look forward to being available whenever you need us.
"
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Carmen Batista

September 25, 2026

5  out of  5
rating by Carmen Batista
"Elizabeth Gordon at State Farm has been absolutely wonderful to work with. She has been helping me for several years, and every experience I’ve had with her has been positive.

Elizabeth is extremely helpful, kind, empathetic, patient, and genuinely friendly. She takes the time to listen, explains things clearly, and always makes me feel like my questions and concerns matter. Her warm and caring personality makes every interaction pleasant, and I truly appreciate the level of service she consistently provides.

After working with her for years, I honestly have nothing negative to say. Elizabeth is an excellent representative of State Farm, and I feel very fortunate to have had her assistance. She deserves recognition for the outstanding customer service and compassion she shows her customers."
We responded:
"Carmen, Reviews like yours are a wonderful reminder of why personal service matters and why we do what we do. We’re thankful Elizabeth has been someone you can always feel comfortable turning to, and we appreciate the confidence you’ve placed in our office over the years. We look forward to being here and available to serve you for many years to come.
"
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Eric Pantaleon

September 25, 2026

5  out of  5
rating by Eric Pantaleon
"By far the best service I’ve received when working with insurance companies. Elizabeth has helped me many times, and is always very friendly, tentative, and helpful with all my questions/requests. Amazing work by everyone there! Highly recommended!"
We responded:
"We’re glad Elizabeth has made such a positive impact on your insurance experience. Thank you for recommending our office and for choosing our Miami Iris Lopez, State Farm team for your insurance needs. We are always here to serve you any way we can.

"
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Pierre Jaspar

September 24, 2026

5  out of  5
rating by Pierre Jaspar
"Briana solved the change of VIN quickly and efficiently"
We responded:
"Hello Pierre, We’re glad Briana was able to take care of your request so quickly! It’s great to know she made the process simple and efficient. We appreciate you trusting Iris Lopez, State Farm Agent with your auto insurance needs.
"
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Juan Antonio Rivera Martinez

September 17, 2026

5  out of  5
rating by Juan Antonio Rivera Martinez
"Atención excelente servicio máximo continúen así con ese buen trabajo bendiciones para todas por ahí"
We responded:
"¡Muchas gracias por sus palabras, Sr. Juan! Nos alegra mucho saber que recibió una atención excelente de parte del equipo de Iris Lopez, State Farm Agent. Agradecemos sus buenos deseos y la confianza que nos brinda para atender sus necesidades de seguro.
"
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a machado

September 17, 2026

5  out of  5
rating by a machado
"Elizabeth is courteous knowledgeable and ready to help, She is always willingly and has assisted me, with all my auto insurance needs, for many years. It is a pleasure to conduct business with Elizabeth Gordon"
We responded:
"It’s wonderful to know Elizabeth has been helping you with your auto insurance for so many years. We’re encouraged by your feedback and very grateful for the trust you’ve placed in Iris Lopez-State Farm Agent and the team for your insurance needs in Miami.

"
Profile photo of Crispy Soloperto

Crispy Soloperto

September 17, 2026

5  out of  5
rating by Crispy Soloperto
"Elizabeth Gordon is a STAR.. I had a challenging situation with my mortgage company and them making the payment. Elizabeth was my champion and was able to sort it out. She was caring and understood the importance. I am very grateful to her and her professionalism. Talk about fabulous customer service."
We responded:
"Thank you for sharing this experience Crispy! We’re especially glad Elizabeth was able to work through the situation and get everything resolved. We’re very grateful for your trust in our office and for recognizing Elizabeth’s dedication to great customer service. Thank you for your business.
"
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Tamas Azbe

September 17, 2026

5  out of  5
rating by Tamas Azbe
"Excellent service, always available and very detail oriented. Definitely recommend! Rosa and Jessy are both amazing to work with!"
We responded:
"Hello Tamas, It’s wonderful to hear that Rosa and Yessy are both so dependable and detail-oriented. We’re grateful you took the time to recognize them and recommend our office. Iris Lopez, State Farm Agent, and the team truly appreciate your trust with your insurance needs.
"
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Savvy Melado

September 16, 2026

5  out of  5
rating by Savvy Melado
"Elizabeth service was so excellent"
We responded:
"Hello Savvy, it’s great to hear that Elizabeth made such a positive impression. We appreciate you taking the time to recognize her service and our office and are grateful for the opportunity to assist with your insurance needs.
"
Profile photo of Elio Hermandez

Elio Hermandez

September 16, 2026

5  out of  5
rating by Elio Hermandez
"Fueron sumamente profesionales así como precisos en sus respuestas"
We responded:
"Muchas gracias por compartir su experiencia Elio. Nos alegra saber que recibió una atención profesional y respuestas claras y precisas. En la oficina de Iris Lopez, State Farm Agent, valoramos mucho la confianza de nuestros clientes y la oportunidad de ayudarles con sus necesidades de seguro.
"
Profile photo of Emilio Caballero

Emilio Caballero

September 16, 2026

5  out of  5
rating by Emilio Caballero
"Tengo mas de 1 año con esta compañia de seguros y es muy chevere y la compañera Elizabet es un amor de persona se las sujiero 100%"
We responded:
"¡Muchísimas gracias por su recomendación! Nos alegra saber que durante este tiempo se ha sentido bien atendido y que Elizabeth ha hecho su experiencia aún más especial. En la oficina de Iris Lopez, State Farm Agent, agradecemos mucho su confianza y la oportunidad de seguir ayudándole con sus necesidades de seguro.
"
Profile photo of A. Acosta

A. Acosta

September 15, 2026

5  out of  5
rating by A. Acosta
"Our family has been a loyal customer at Iris Lopez -State Farm Insurance Agency at least for three decades. Their service is exceptional.
I must point out specially Ms. Elizabeth Gordon, who always treats all of her customers with respect and professionalism."
We responded:
"Serving your family throughout the years is truly an honor, and we are sincerely grateful for the trust you have placed in our office. Elizabeth will be especially touched by your recognition of the respect and professionalism she brings to every interaction. Thank you for choosing us to assist with your family’s insurance needs throughout the years.
"
Profile photo of Elizabeth Marquez

Elizabeth Marquez

September 15, 2026

5  out of  5
rating by Elizabeth Marquez
"Rosa Reyes provided excellent customer service at State Farm Insurance. She was very professional, helpful, and attentive throughout the entire process. I highly recommend her!."
We responded:
"Providing a smooth and personal insurance experience is always important to us. We’re happy Rosa made you feel supported throughout the process, and we appreciate you recommending Iris Lopez, State Farm Agent and the team. Thank you for your business.
"
Profile photo of Emilio Raffo

Emilio Raffo

September 15, 2026

5  out of  5
rating by Emilio Raffo
"Great customer service, thank you Elizabeth for always attentive and ready with anything I need, totally recommend!"
We responded:
"We’re so pleased to hear you received great customer service from our office and that Elizabeth was attentive and ready to help. Thank you for recommending us and for choosing Iris Lopez State Farm Agent, and the team for your insurance needs.
"
Profile photo of Nicole Ardizzi

Nicole Ardizzi

September 15, 2026

5  out of  5
rating by Nicole Ardizzi
"I have been a longtime State Farm customer, and a big reason for that is the exceptional service I have consistently received from Iris Lopez’s office. Diana, in particular, has been amazing! She has helped me every step of the way, from updating my policies to guiding me through the claims process. She is always knowledgeable, helpful, and makes everything easy to understand. I truly appreciate the level of care and support I have received over the years and highly recommend Iris Lopez’s team!"
We responded:
"We truly appreciate your loyalty and the confidence you’ve placed in our office over the years. It’s great to hear that Diana has made it easier to manage your insurance needs and has been there to help when you needed her most. Thank you for sharing your experience and for recommending our team. We are very grateful.
"
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ignacio badino

September 15, 2026

5  out of  5
rating by ignacio badino
"Rosa Reyes es muy atenta y responde muy bien siempre que la contacto."
We responded:
"Muchas gracias por compartir su experiencia con Rosa. Nos alegra mucho saber que siempre la atiende con dedicación y responde cuando usted la necesita. Agradecemos sinceramente su confianza y la oportunidad de seguir ayudándole con sus necesidades de seguro.
"
Profile photo of S S

S S

September 15, 2026

5  out of  5
rating by S S
"This office is amazing. The service level is amazing. The staff are amazing. I just got off the phone with Rosa. She is amazing. I highly recommend them to anyone looking for insurance."
We responded:
"This means a lot to us! We’re happy Rosa was able to take care of you and that you’ve had such a great experience with everyone in the office. Thank you for putting your trust in our team for your insurance needs.
"
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vera Lyons

September 15, 2026

5  out of  5
rating by vera Lyons
"I regularly work with Ms. Elizabeth Gordon for all my State Farm needs. I have worked with her since moving to Miami over 15 years ago. She is OUTSTANDING!!! She is very responsive to my calls and does her best to see that any issues are solved quickly. I would also like to say it’s like calling a friend for help, she is so friendly and easy to work with. State Farm has a seriously good asset in Ms. Gordon. Thanks again! Vera L."
We responded:
"Dear Vera, thank you for being with our office for more than 15 years. Your loyalty and trust truly mean a great deal to Iris Lopez, State Farm Agent, and the team. We’re so glad Elizabeth has continued to provide the responsive, friendly service you can count on, and we truly value the relationship we’ve built with you over the years.
"
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Howard Podber

September 14, 2026

5  out of  5
rating by Howard Podber
"They are very courteous and professional it is a pleasure doing business with them"
We responded:
"Thank you so much for taking the time to share this! It means a lot to know that you enjoy working with us and feel well taken care of. Iris Lopez, State Farm Agent, and the team truly appreciate your trust and the opportunity to assist you.
"